PayByPhone continues to support drivers across Hertfordshire
Drivers parking across 3 Hertfordshire Councils continue with PayByPhone

Drivers parking across Welwyn Hatfield Borough Council, East Herts Council and Stevenage Borough Councils can continue to use PayByPhone as the councils go live with the National Parking Platform (NPP).
Welwyn Hatfield Borough Council, East Herts Council and Stevenage Borough Council have joined the National Parking Platform, marking an important step towards a more connected and flexible approach to parking services across Hertfordshire.
The National Parking Platform is designed to support clearer parking information and greater choice for drivers, using open and interoperable technology to improve the overall parking experience. By going live together, the three councils are demonstrating a shared commitment to collaboration and innovation in local parking services
Rebecca Maisey, Commercial Director at PayByPhone, added:
“We are delighted to be able to continue serving residents and visitors across Welwyn Hatfield Borough Council, East Herts Council and Stevenage Borough Council as they go live on the National Parking Platform. Drivers can continue using the PayByPhone app they already know, with recent enhancements meaning we’re supporting more of their journey, not just parking, but how they travel more widely.”
Sarah Randall, National Parking Platform, said:
“Welcoming Welwyn Hatfield Borough Council, East Herts Council and Stevenage Borough Council to the National Parking Platform is an important milestone. Their coordinated approach shows real leadership and demonstrates how local authorities can work together to deliver more open,consistent and driver-focused parking services. We’re delighted to be supporting them as part of the growing NPP community.”
A familiar experience for PayByPhone users
For drivers who already use PayByPhone, nothing changes. The app remains available across all three boroughs, offering the same easy and trusted way to pay for parking.
There’s no need to download anything new or set up another account, drivers can simply open the PayByPhone app and park as usual.
PayByPhone has long supported parking across these areas and continues to provide a reliable, user-friendly experience for both residents and visitors.
Supporting better journeys beyond parking
In addition to parking, the PayByPhone app helps drivers plan smoother journeys with access to:
- EV charging locations, supporting electric vehicle drivers
- Fuel Finder, helping drivers locate fuel prices and plan routes more efficiently
These features are designed to make every day travel simpler, all from one familiar app.
Delivering a consistent parking experience
PayByPhone is proud to continue supporting Welwyn Hatfield, East Herts and Stevenage as part of this evolving digital parking landscape,helping drivers park with confidence today, while supporting a more connected future for parking services.
Download the app today - www.paybyphone.co.uk/download