Introduction
The following terms and conditions are supplementary to our general terms and conditions, which also apply to this beta program. By participating in the PayByPhone Beta Program ("Beta Program"), you agree that these terms and conditions will apply to your use of the beta version of our application and any breach by you of these terms may result in termination of your participation in the Beta Program.
1. Beta Program Overview
PayByPhone has invited you to participate in our Beta Program, which allows you to test new features and functionality before they are made available to the general public. The Beta Program is by invitation only, and access is limited to selected users across our markets.
As a beta tester, you will be using pre-release software that may contain bugs, errors, or other issues. Your feedback will help us improve our services before the general release.
2. Applicability of General Terms & Conditions and Privacy Policy
Unless explicitly stated otherwise in these Beta Program Terms & Conditions, all provisions of PayByPhone's general Terms & Conditions and Privacy Policy continue to apply in full to your use of the beta application and participation in the Beta Program. These Beta Program Terms & Conditions are supplementary and, in case of any conflict with the general Terms & Conditions or Privacy Policy, these Beta Program Terms & Conditions shall prevail only with respect to your participation in the Beta Program.
3. Real Transactions & Enforcement
Important: The beta application is NOT a testing environment for payments. All parking sessions created using the beta application:
- Are real, valid transactions with real financial consequences
- Result in actual charges to your chosen payment method
- Are subject to all standard parking enforcement actions
- Create legally binding parking rights just like the standard application
- May result in Parking Penalties if not properly managed
If you initiate a parking session through the beta application, you are financially responsible for that session regardless of any beta-related issues that may occur.
4. Error Handling and Technical Issues
In the event of technical issues or errors:
- If you encounter an error when attempting to create a parking session, verify in your account history whether the session was actually created before attempting again
- If a payment appears to be processed but no parking session is created, contact our Beta Support team immediately
- PayByPhone will investigate technical issues but cannot guarantee immediate resolution due to the beta nature of the application
- In case of critical errors that may affect your parking rights, use the standard PayByPhone application as a backup method
5. Limitations of the Beta Program
The following limitations apply to the Northstar Beta Program:
- Payment Methods: Paypal, TWINT, MNO payment and Allstar fuel cards are not available in the beta application. You must use other available payment methods.
- Privacy Settings: Changes to privacy settings may not be altered while participating in the Beta Program and will only be subject to the latest non-beta version. Please contact our Customer Support if you want to make any changes to your account.
- Extra Services: In some countries, we might offer you extra services and offers that are available in the standard application. Most of these extra services are and will not be available in the beta application. If you want to continue to use them, please use the standard application.
- System Stability: The beta application may be less stable than our standard application and may be updated frequently during the Beta Program.
6. Confidentiality Provisions
As a beta tester, you agree to maintain strict confidentiality regarding the Beta Program and specifically agree NOT to:
- Post publicly about the beta application or its features on any social media or public forums
- Share screenshots, recordings, or images of any part of the beta application, unless with PayByPhone
- Discuss new features, user interface changes, or performance issues with anyone outside the Beta Program
- Use the beta application for demonstrations to third parties
- Provide access to the beta application to any unauthorized persons
You agree to report all bugs, issues, and feedback ONLY through the designated channels provided by PayByPhone for the Beta Program.
7. Beta-Specific Disclaimers
In addition to the disclaimers in our general terms and conditions:
- The beta application is provided "AS IS" with no warranties whatsoever, express or implied
- PayByPhone specifically disclaims any warranty of merchantability, fitness for a particular purpose, or non-infringement
- We do not guarantee continuous availability of the beta application or any of its features
- Features in the beta application may change significantly or be removed entirely before final release
- We assume no liability for any damages, direct or indirect, resulting from your use of the beta application
- We may terminate the Beta Program or your participation at any time without notice or liability
- In the event of conflicts between the regular application and beta application, the regular application shall be considered authoritative
8. Data Collection Notice
By participating in the Beta Program, you acknowledge and consent that:
- We may collect additional usage data beyond what is collected in the standard application
- This additional data may include detailed interaction patterns, feature usage metrics, error logs, and performance statistics
- We may record specific user journeys and application states for debugging purposes
- Your feedback comments and bug reports will be stored and analyzed by our development team
- User feedback may be incorporated into future versions of the application
- All data collection remains subject to our Privacy Policy, with these additional beta-specific collections
9. Feedback
Your feedback is essential to the success of the Beta Program. We encourage you to provide detailed feedback about any issues you encounter or suggestions you have for improving the application through the designated feedback channels. As a beta user, you can provide feedback via a link in the Application that takes you to a SurveyMonkey form.
10. Beta Program Duration
Your participation in the Beta Program will continue until:
- You choose to withdraw from the program
- The Beta Program concludes
- PayByPhone terminates your participation for any reason, including violation of these terms
11. Updates and Communications
You may receive more frequent communications from PayByPhone during the Beta Program, including:
- Notifications about new releases or updates
- Requests for feedback about specific features
- Announcements about changes to the Beta Program
By participating in the Beta Program, you consent to receiving these communications.
12. Contact Us
If you have any questions or concerns regarding the Beta Program or these terms, please contact us by reaching out to our Customer Support: https://support.paybyphone.com/
