Meet the team

The people that make it happen.

Group of people sitting around table working together with laptops

We are pioneers and leaders. We are curious and helpful. Our people stand out from the crowd and, as a result, we do too. Our people are our biggest assets and the cornerstone of our business. From the first moment, we give them thebest possible experience with us, we take care of them and invest in them

Because, let’s face it: we all have better things to do than worry about parking tickets. Get rid of the hassle with PayByPhone.

Adam Dolphin

Managing Director

Adam joined PayByPhone in 2019 and brought with him his considerable experience in the information technology and services industries. His extensive skills in customer relationship management, sales and business development have helped the company achieve record-breaking numbers in terms of new client acquisitions. Adam also discovers and develops untapped potential within team members. He is passionate about enabling the individual members of his team to build on their strengths and drive their careers forward.

Lisa Bowyer

Head of Operations

Lisa joined PayByPhone in 2020 following a successful 8 year career at BMW where she undertook multiple Operational roles & completed her PRINCE2 qualification. Lisa manages the Operational function of PayByPhone UK, overseeing the day to day management of the Team, successful implementation of new clients/services & the subsequent ongoing support required by clients. She provides support to the product & technical teams for the deployment of key product initiatives & decommission of redundant services/products. Lisa is also responsible for managing other operational projects including the maintenance of accreditations such as ISO27001/9001 to ensure good operational practice across the UK business.

David McGuinness

Head of PayByPhone Business

David joined PayByPhone in 2021 following a successful 3-year spell at the BMW Group. As the Head of PayByPhone Business, David spearheaded the launch of PayByPhone Business in the UK market and has since been instrumental in its exponential growth. Known for his entrepreneurial mindset and strategic approach, David is passionate not just about driving the commercial development of the division but about establishing PayByPhone Business as the obvious choice for organisations nationwide.

Rebecca Maisey

Client Director

Rebecca leads the growing Client Management team. She joined PayByPhone in 2011. Rebecca was involved in taking the first PayByPhone local authority client 100% cashless in 2017. She plays a critical role in changing the way PayByPhone develops its client relationships, contributing to operational development, key project work and reviewing new app functionality, helping to simplify the journey for clients and end-users. Rebecca won the 2021 Inspirational Woman in Parking award run by the British Parking Association.

Charlene Nayler

Marketing Manager

Charlene joined PayByPhone in 2023 following a successful 7 year career at Porsche Retail Group. As Marketing Manager for the UK Charlene plays a crucial role in developing, implementing, and executing strategic marketing plans for the business. With a strong background in project management and content marketing, Charlene brings with her a wealth of knowledge and experience to the PayByPhone team.

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The people that make it happen.

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Global leadership team

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